Customer Service Manager @ Trusave Fintech

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Customer Service Manager

Trusave Fintech
3 - 7 years
Noida, Gurugram
2 months ago
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Job Description

Supervise and coach a team of customer care executives
Collaborate with product and operations teams to escalate user feedback, bugs, and product gaps
Create knowledge base, SOPs, and support scripts for app-related queries

House rent allowance
Health insurance

Job Classification

Industry: Financial Services
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Trusave Fintech
Location(s): Noida, Gurugram

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Keyskills: Customer Service Customer Support Sales comm Sales Operations Solving Queries Complaint Handling Customer Management Query Resolution Customer Relationship English Sales Support Customer Care Escalations Customer Complaints Hindi Customer Handling Sales Service

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₹ 4.8-7.2 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Trusave Fintech

An IIM-IIT founded and Tier-1 funding of $4M, We are a daily savings app for self-employed and daily-earning population like shopkeepers. From 51 Rs/day user can start daily SIP and get FD returns without any lock-in period - instant UPI withdrawal

Customer Service Manager @ Trusave Fintech

Home > Customer Success, Service & Operations - Other