Senior Technical Consultant @ Orange Business

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Senior Technical Consultant

Orange Business
4 - 14 years
Mumbai
2 months ago
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Job Description

Critical & Major Incident management

Change & Operation Project Management

Patch & Release Management

Capacity Management

Knowledge management (KEDB)

Documentation, MIS and Reporting

Getting resolution from Third parties, Vendors and suppliers for fault

Effective handling of Technical Escalations

Ensure Service Delivery as per agreed SOW / SLA

Provide support to L3 for RFO/ RCA (Root cause analysis) and Preventive maintenance, Participate in assess Risk and Impact

Take initiatives in learning, certifications & evaluating new Networking Technology & Tools

Driving Technical Knowledge Transfers & awareness session on best practices within team by proper training session Mentor & Hand hold L1, JE Teams

Rich Hands-on experience of implementing of respective Routing & Switching solutions OEM mainly on HP-ARUBA ( also cisco, Avaya, ALu, JUNIPER as advantage)

Good understanding and Hands on Routing technologies like BGP, OSPF, EIGRP, HSRP, VRRP etc

Good handson on ARUBA switching like 25xx, 29xx, 38xx, 54xx, 83xx and 84xx AP like 340/300/207/2xx/3xx and controlers like 72xx Good understanding on AIRWAVE and CLEARPASS

Good Understanding and Hands on Switching technologies like STP, RSTP, VLANs, VPC, link-aggregation etc

Good understanding about IPSEC, Firewall - Netscreen, SSG, SRX

Excellent NOC Troubleshooting, analyzing & managing the critical Incidents, Problem tickets with out of the box thought process

Experience in designing POA for complex Change/Project

Good knowledge in preparing RFO, RCA s, documentation, Knowledge Bank

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Consulting
Role Category: IT Consulting
Role: Technical Consultant
Employement Type: Full time

Contact Details:

Company: Orange Business
Location(s): Mumbai

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Keyskills: Networking Project management MIS VLAN Troubleshooting cisco Release management STP Firewall OSPF

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Your name (*)

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Orange Business

Orange Business Services is a global IT and communications services provider, with services in 220 countries. We help companies collaborate more effectively, operate more efficiently and engage better with their customers, connecting their people, sites and machines securely and reliably.

Senior Technical Consultant @ Orange Business

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