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Team Lead - IOT @ NCR Corporation

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 Team Lead - IOT

Job Description

  • Keeping check and control on SLA & optimizing it by Planning and operational efficiency to meet organizational goals.
  • Managing customer expectations and escalations.
  • Fair knowledge of Helpdesk operation, E-Surveillance monitoring, Escalation management.
  • Must be of aware of regulatory guidelines by authorities
  • Capabilities to adopt frequent changes in scope and delivery as per business & customer requirement
  • Should be able to communicate with customer & internal stake holder.
  • Should be able to manage deployment and ES operations

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Team Leader
Employement Type: Full time

Contact Details:

Company: NCR Corporation
Location(s): Mumbai

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Keyskills:   Helpdesk operation Escalation management operations management E-Surveillance monitoring regulatory guidelines

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NCR Corporation

NCR is the worlds leading enterprise provider of software, hardware and services for banks, retailers, restaurants, small business and telecom