Job Description
Walkin Interview details:
Dates: 25th and 26th April
Time: 10:30 am - 5 pm
Address: 6th Floor, Ackruti Star, Central Road, MIDC, Andheri (East) Mumbai - 400093
About Angel one :
Angel One Limited is a Fintech company providing broking services, margin trading facility, research services, depository services, investment education and distributes third party financial products to its clients, on a mission to become the No. 1 fintech organization in India. With over 2 crore+ registered clients, we are onboarding an average of over 800k new clients every month in the current financial year. We are working to build personalized financial journeys for our clients via a single app, powered by new-age tech, AI, Machine Learning and Data Science.
We have a flat structure, with ample opportunity to showcase your talent and a growth path for engineers to the very top. We are aggressively hiring Engineers, Product Managers & Data science rockstars across India. Join our team and experience the best of both worlds at Angel One! Check out our careers section!
Why You'll Love Working at Angel One!
- Ranked Top 25 Companies to Work in India: We're proud to be recognized as one of the best workplaces, certified for 8 consecutive years.
- Innovative Culture: Ideate, innovate, and create cutting-edge fintech solutions with AI and Machine Learning.
- Be part of something huge: Be at the Forefront of Fintech Innovation
- Bold Approach: We're not just growing a customer base; we're unlocking potential, aiming to touch a billion lives. It's about more: more drive, more initiative, and a bolder way of working.
Job Title: Associate - Outbound Sales (Digital Lending)
Location: Mumbai
What you will do:
- Engage with prospects to understand their pain points, clarify doubts, and provide tailored solutions to overcome hurdles in their loan application process to boost conversion and loan disbursements.
- Achieve and exceed daily call metrics: connected calls, average handling time, rst call response time, issue resolution time, loan disbursal targets, call quality scores etc.
- Uphold a customer-rst approach by demonstrating empathy, patience, and active listening to deliver clear, accurate, and helpful guidance on the loan journey.
- Track and document call outcomes, customer interactions, and feedback accurately in the CRM system to support data-driven decision-making.
- Stay updated on product features, policies, market trends, competitive benchmarking, and FAQs to provide accurate and efficient support throughout the loan journey.
- Maintain consistent communication with customers, following up on unresolved issues to ensure timely and satisfactory resolutions
Who you are:
- Minimum qualication of a bachelors degree or equivalent with 6 months to 2 years in an outbound call center or sales environment, preferably in digital lending (personal loans).
- Possess strong verbal communication skills, with uency in three languages (prociency in English and Hindi is desired
- Demonstrate basic prociency in using CRM tools and maintaining accurate records.
- Exhibit problem-solving, persuasion, and convincing skills.
- Show eagerness to learn and adapt in a fast-paced environment.
- Pay attention to every detail to reduce friction and delight customers.
- Be prompt, courteous, and capable of building rapport with customers
What's in it for You?
- Hybrid work model : Enjoy in-person collaboration a few days a week, striking the perfect balance between productivity and personal preferences.
- Empowered Growth: We invest in your growth and empower you to explore your full potential.
- Exceptional Benefits: Our comprehensive benefits package includes health insurance, wellness programs, learning & development opportunities, and more.
For a deeper dive into our company culture and vision, explore our Company Deck.
At Angel One, our thriving culture is rooted in Diversity, Equity, and Inclusion (DEI).
As an Equal opportunity employer, we wholeheartedly welcome people from all backgrounds irrespective of caste, religion, gender, marital status, sexuality, disability, class or age to be part of our team.We believe that everyone's unique experiences and viewpoints make us stronger together. Come and be a part of #OneSpace*, where your individuality is celebrated and embraced.
Job Classification
Industry: Financial Services (Broking)
Functional Area / Department: Sales & Business Development
Role Category: Retail & B2C Sales
Role: Telesales
Employement Type: Walk-ins
Contact Details:
Company: Angel One
Location(s): Mumbai
Keyskills:
Telesales
Loan Sales
Sales
Fresher
Bpo Sales
Phone Banking
Outbound Process
Voice Process
Fresh graduate
Outbound Calling
Banking Sales
Sales Process
Outbound Sales
Telecalling
Domestic Calling
Telemarketing