Director Of Delivery Management - Customer Lifecycle Engineering, CMR ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. Its how weve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services and our open-access model we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEGs ticker symbol is LSEG. OUR PEOPLE: People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 65 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. ROLE PROFILE As a Director of Delivery Management, you Improve the delivery of software products and services in terms of quality, cost and schedule covering a single medium complexity product or a portfolio of products. TECH PROFILE/ESSENTIAL SKILLS 15+ years of experience in Product Delivery & Management. Communicates with clarity and precision, presenting complex / technical information in a concise format that is audience appropriate. Flexible ways of working - Understands different approaches to project management (e.g. Agile, Waterfall etc.) and ensures flexibility to deliver and execute within different ways of working. Governance & standards - Ensures compliance with regulatory standards, legal requirements and principles, developing and applying knowledge and minimising legal and regulatory risks across the business. Leading teams - Directs and leads others, coordinating activities and providing encouragement and inspiration to help others succeed. Multi-tasking & prioritisation - Adapts to rapidly changing events and environments while accurately judging priorities and keeping track of details. Negotiation & influence - Engages in discussion to reach an agreement and create outcomes, affecting the action, behaviours, or opinions of others. Partnership management - Cultivates and maintains external partnerships & alliances to ensure alignment with business strategy and regulatory requirements for long term value and growth. Process improvement - Seeks new ways of working continuously to make processes run smoother and faster. Project management methodologies - Uses project management methodologies to manage project resources and activities. Project planning & delivery - Demonstrates the discipline of planning, organizing and managing resources and activities to achieve specified outcomes within a clearly defined timeframe and standards. RAID & change control management - Manages and records the risks, assumptions, issues, and dependencies on a project and executes formal change control standards and governance. Networking - Interacts with others to exchange information and develop professional or social contacts and reduce siloed working. Stakeholder management - Builds trusting relationships with internal and external stakeholders to understand their drivers and negotiate positive outcomes. PREFERRED SKILLS AND EXPERIENCE Previous experience in a project delivery, coordination or support role Previous experience of Software Development, Business and Technical Analysis, Quality Assurance, and / or Emerging Technology and Governance. Degree in related field or relevant qualification would be beneficial EDUCATION AND PROFESSIONAL SKILLS BE/MS degree in Computer Science, Software Engineering or STEM degree (Desirable). Solid English reading/writing capability required. Good communication & articulation skills. Curious about new technologies and tools, creative thinking and initiative taking. Agile related certifications preferable. DETAILED RESPONSIBILITIES Leads the development and execution of strategy for single product delivery teams, aligning with strategic business objectives Ensures the delivery organisation is properly resourced with appropriate planning for growth, and all the delivery teams have been trained in appropriate methodologies and understand their role in the organisation Champions and delivers an agile delivery methodology and a continuous improvement framework to drive efficiency and enable business agility Innovates in partnership with product management function and senior technology roles to deliver revenue growth Drives cost reduction of delivery and maintenance through technology and process innovation Implements a governance framework for technology delivery and to ensure appropriate reporting and remedial actions are being undertaken to keep programs on track Manages relationships with key suppliers, setting performance standards and managing the resolution of escalated service issues. Develops high performing and diverse teams, with clear succession plans. LSEG PURPOSE AND VALUES Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Underpinning our purpose, our values of Integrity, Partnership, Excellence and Change set the standard for everything we do, every day. They guide the way we interact with each other, the partners we work with and our customers. Delivering on our purpose and living up to our values is a responsibility that we all share. To achieve our ambitions through a strong culture, People Leaders need to role model our Values and create the culture for everyone at LSEG to be at their best. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what its used for, and how its obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.,
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Director, Engineering - CRM