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Permanent Work From Home @ Teleperformance

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 Permanent Work From Home

Job Description

Greetings Everyone!

Join Our Team!

Teleperformance welcomes you to be a part of our dynamic team!


Job Role: Customer Care Executive (Permanent Work From Home)

Job Type: Full-time


About the Role:

We are seeking enthusiastic and customer-focused individuals to join our team as Customer Care Executives. As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients via inbound calls and handle escalation cases.


Responsibilities:

- Handling customer inquiries and resolving issues via call

- Providing product/service information to customers

- Meeting and exceeding customer satisfaction targets

- Maintaining accurate records of customer interactions

- Collaborating with team members to achieve team goals


Requirements:

- Should be graduate

- Excellent communication in English and Hindi.

- Should having minimum 6 months experience

- Excellent communication and interpersonal skill in English.

- system requirement

  • Windows 10 and above
  • Ram 8 GB and above
  • Processor i5 and above
  • Webcam
  • USB Headset
  • Wifi/Broadband
  • Power backup

Shifts:

Rotational shift including night shift

Any 9 hour during 24x7

6 working days with 1 rotational week off


Salary :

CTC 21K

In hand 17k

Interview Rounds

1) HR round

2) Assessment round

3) Operation round


Contact:

If you are interested kindly whatsapp "Work from Home" at 7384484*** (HR Barnalie Dutta).


We look forward to welcoming you!!


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Teleperformance (TP)
Location(s): Noida, Gurugram

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Keyskills:   Customer Support Voice Customer Handling Blended Process Voice Process Chat Process

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₹ 1.75-2.5 Lacs P.A

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Teleperformance

https://www.teleperformance.com