Systems Engineer is a key contact role for infrastructure projects. This role provides support for GDDC infrastructure and Operations Teams.
This role is responsible to liaise with internal and external parties to solve problems for infrastructure, provide technical advice to management and ensure the GDDC infrastructure is healthy.
Responsibilities
Define and maintain Monitoring - Alerting criteria, provide support for testing activities for Nagios plug-in development.
Perform testing of Nagios plug-ins in development environment, roll out to production and monitor/feedback for enhancement.
Perform OS/Network and monitoring applications implementation.
Maintain systems security and compliance with ISO-27001 and PCI-DSS.
Maintenance of MariaDB, MySQL, or OpenTSDB databases.
Provide ongoing technical support, problem investigation and resolution for OS, Network, Monitoring tools on 24x7 on-call basis.
Responsible for vendor escalation.
Develop/maintain system implementation documents, knowledge base, service reports and operational procedures.
Assist with identification of implementation risks and with development of mitigation or avoidance plans.
Strong written and spoken English language skills.
Profile
Familiar with Linux and open source technologies.
Experience with open source systems management and development tools, such as: Nagios, Apache, Ansible, git, and the ELK (Elasticsearch, Logstash, Kibana) stack.
Configuration and deployment of Nagios and GroundWork.
Scripting, using Linux shell, perl, or Python.
Familiar with Hitachi Vantara products (enterprise storage, blade and rack-mount servers).
Experience with open source database technologies, such as MariaDB, OpenTSDB, and/or MySQL.
Desirable
Experience with open-source database technologies, such as Postgres, MySQL, Cassandra, and Hadoop.
Experience with load-balancing technologies such as F5 or nginx.
Competencies
Degree in Computer Science, Engineering or related discipline.
8-12 years' experience in system operation and production support.
ITIL Foundation
RHCE, RHCA, LPI, Linux+, or CCNA certification is desirable.
Job Classification
Industry: IT-Software, Software ServicesFunctional Area: IT Hardware, Technical Support, Telecom Engineering, Role Category: IT HardwareRole: IT HardwareEmployement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not RequiredDoctorate: Doctorate Not Required