Job Description
PURPOSE (why This Job Exists)
Senior Cloud Systems Administrators will be responsible for monitoring, deploying, maintaining, administering, and upgrading cloud hosted Clinisys applications and the Windows and Linux operating systems they run on
They will be part of a global team and have a passion for troubleshooting and resolving issues and be capable of making balanced decisions regarding the operation and availability of mission critical systems for our clients as we work to support clients on a 24x7 basis
They will lead efforts to improve process, security and simplify operations and assist the team manager with support and supervision of the team
Essential Functions
Provide administration of cloud hosted Clinisys solutions including but not limited to:
User administration and security
Routine maintenance
Scheduled backups and restorations; reviews back up logs
Monitoring of production, and non-production client environments
Liaising with an external Managed Services Provider on support cases to ensure timely resolution of client issues
Supervise routine patching exercises coordinating SRE team resources and communications to the client, support and leadership teams
Attend Infrastructure Architecture project meetings to provide input on SRE team requirements and expectations for new hosted solutions
Serve as Tier 2 support to client support on issues raised by Clinisys clients using hosted environments
Support internal IT and development teams use of cloud services
Drive development and adoption of automation to monitor and orchestrate client environments
Drive the development and implementation of automated remediation for common issues
Develop and maintain SRE team training materials
Provide training to other SRE team members and provide supervision of the team during management absence
All other duties and responsibilities as assigned
Skills Needed To Be Successful
4 years of experience with Microsoft Azure cloud services including Virtual Machines, IAM, SQL Server, CosmosDB, Application Gateways, DNS, Entra ID, Application Insights, Azure Monitor and others
Experience with Amazon Web Services (AWS) services including VPCs, EC2, EBS, RDS, IAM, Systems Manager, Managed Directory, CloudWatch, CloudTrail and CloudFormation or other virtualization technologies preferred
3 years of experience in supporting and maintaining Windows and Linux Operating Systems
Proven experience in the support and administration of complex IT projects
Drive to review and improve processes, work instructions and training through innovation and automation
Experience with Infrastructure as Code and Azure DevOps preferred but not essential
Ability to remain calm and focused during support incidents
Ability to work as an individual as well as part of a global team
Excellent interpersonal skills
Excellent verbal and written communication skills
Required Experience & Education
Bachelors degree in Information Science, Computer Science, Software, Engineering, Business or other relevant combination of training and education
Requires a minimum of three years of related experience
Preferred Experience & Education
Microsoft Certified: Azure Fundamentals
Microsoft Certified: Azure Administrator Associate
Supervisory Responsibilities
Senior Cloud Systems Administrator will act as the team leader during absence of the team manager
Working Hours
You will be part of a team working on a shift rotation which will include working outside of office hours and weekends on a shift pattern
Perks of working for Clinisys
From our business casual dress policy, generous PTO plan and flexible work schedules, to our mission driven organization that supports those who support healthcare organizations, Clinisys promotes work-life balance for all of our employees
We place emphasis on training and development, encourage promotion from within and encourage cross-functional team participation
These ideals together foster a culture of professional growth and development for our employee
Physical Requirements
Work is performed in a normal office setting with minimal exposure to health or safety hazards
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 10 pounds with assistance as part of office routine
Clinisyss Commitment to Equal Opportunity
Clinisys Information systems is an Equal Opportunity Employer
Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law
General Guidance
This job description is meant to provide an accurate depiction of tasks and accountabilities that are most often associated with this role
While we strive to provide an accurate depiction, nothing in this description restricts the company from changing, reassigning, expanding or reducing scope of accountabilities and is subject to change at any time
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Job Classification
Industry: Software Product
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Technical Architect
Employement Type: Full time
Contact Details:
Company: Sunquest Information
Location(s): Bengaluru
Keyskills:
microsoft azure services
iam
application gateway
microsoft windows
linux
virtual machines
amazon cloudwatch