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Customer Care Executive @ Leading Client

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 Customer Care Executive

Job Description

Gender: Male/ Female

Timing-11-8:30 pm.

Job Responsibilites:

  • Presenting and selling of Diamond Jewellery products / services using well-mannered communication skills to existing and prospective customers.
  • To sell Jewellery items (Gold / Diamond) in the showroom.
  • Handle walk-in customers & understand their needs.
  • Successfully create business from new and existing customer accounts.
  • Manage complex negotiations with senior-level executives.
  • Build rapport and establish long term relationships with customers.
  • Maintain sales targets.
  • Reach out to customer leads through follow up.
  • Coordinate sales effort with team members.
  • Cross selling products and upgrading customers budgets.
  • Explain selling schemes to the customer
  • Knowledge about counter sales and stock reporting.
  • Maintaining accurate records.

Job Classification

Industry: Recruitment / Staffing
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Retention - Non Voice
Employement Type: Walk-ins

Contact Details:

Company: Leading Client
Location(s): Kolkata

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Keyskills:   Customer Care Customer Care Executive relationship management customer service Cross selling stock reporting sales customer support

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Leading Client

ScaleneWorks People Solutions LLP is one of the empanelled recruiting agency for Bihar Vikas Mission.ScaleneWorks has also been awarded recruitment for 15 positions under phase VI