Minimum 7-10 years of hands on experience as a business analyst on CRM applications in the financial services industry Experience of Min 3-5 SFDC end to end implementations mandatory. SalesForce certifications 201 (Desired) Hands-on experience with SalesForce configuration Understanding of SFDC CRM application (Sales Cloud mandatory, Service Cloud- good to have) capabilities and constraints Experience in business process mapping and translating the same to solutions Experience in leading requirement gathering session and writing process documents. Exposure to structured software development life-cycle methodology (preferably Agile or Iterative development) Experience of working with multi-cultural teams in a geographically diverse environment Ability to manage client expectations and scope. Very good communication skills and the ability to explain and articulate technical aspects in a manner than business can understand Self-starter with ability to handle multiple tasks and priorities Strong problem solving skills with the ability to think laterally to arrive at a solution Ability to develop & maintain good relationships with stakeholders Candidate must be willing to travel overseas at short notice for the duration necessitated by project needs Ability to cope with constantly changing priorities and deal with ambiguity is essential. Required Skills and Experience Industry: IT/Computers-Software Role: Lead Business Analyst - SalesForce key Skills : SalesForce Business Analyst, Business Analysis, SFDC, Agile, Use Cases Education : B.Sc/B.Com/M.Sc/MCA/B.E/B.Tech Email ID: hidden_email,
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Lead Business Analyst - SalesForce