Greetings !!
We are Hiring for IT Graduates for Mumbai location- Powai !!
Qualification:
BSC-IT/ BCA
Knowledge:
Operating System (Windows/Linux)
Managing Support tickets using any ticketing tool
Understanding of Server/database/application terminology (Preferred)
Knowledge of Ecommerce domain (Preferred)
Good Communication Skill (English written mandatory)
Expectation:
Monitoring as per SOPs and escalation to higher level as per escalation matrix.
Digital Site and App monitoring
Enterprise application parameters monitoring
VM , Database, File Systems, Queue resource utilization monitoring
Logging issues and follow-up with the higher level support team
Work in shifts as per Roster.
Interested candidates pls apply directly on the job posting or send CV on sm****r@dm*******a.com
Keyskills: BCA Application Production Support BSC-IT bachelor of science IT Bachelor of computer application
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