Infra Tech Support Practitioner @ Accenture

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Infra Tech Support Practitioner

Accenture
5 - 7 years
Kochi
2 months ago
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Job Description

LocationKochi, Coimbatore, Trivandrum Must have skills installation, configuration and management of Linux /Windows systems Good to have skills:" JIRA/Confluence Job Summary As a L2 Cloud Operations Engineer , you will be operating an e-commerce solution built over on-prem and cloud infrastructure. You will be involved in maintaining and improving the clients business platforms and also will be responsible for the site reliability and platform stability. You will be expected to respond to incidents, support on problems, execute changes and be part of a project to improve or reengineer the platform. Roles and Responsibilities

Continuous monitoring of the platforms performance and uptime

Fast identification and resolution of incidents

Resolution of service requests

Managing the platform configuration to ensure it is optimized and up to date

Improved efficiency by automating routine tasks

Professional and Technical Skills

You must have a strong technical aptitude and an organized, process driven work ethic.

3 .5 -5 years of relevant experience with installation, configuration and management of Linux / Windows systems.

Strong working experience in managing and maintaining public clouds like AWS, Azure or GCP.

Strong experience in setting up and configuring monitoring tools like Prometheus, Grafana, Zabbix etc

Strong Experience with installation/configuration of Java application servers such as Jboss /WebLogic/Tomcat and also analyzing application logs, GC logs for troubleshooting performance and functional issues.

Hands on experience in cloud provisioning tools like Terraform/CloudFormation will be an added advantage"

Hands on experience with Docker/Kubernetes will be an added advantage

Experience in ELK/Kafka/ Openshift /Python script will be an added advantage

Good knowledge of SQL and" NoSQL databases like MySQL/Oracle/PostgreSQL/DynamoDB/MongoDB/Cassandra/Redis

You will" have strong written and verbal communications skills and a track record for providing high customer satisfaction.

Develop automation scripts as needed to enhance operational efficiencies

Has prior experience in supporting Jira/Confluence or any other service management tool

Prior experience working in Agile environment will be an advantage.

" Additional Information (do not remove the hyperlink) Qualification

Experience: 3.5 -5 years of experience is required

Educational Qualification: Graduation (Accurate educational details should capture)

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Accenture
Location(s): Kochi

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Keyskills: public cloud configuring windows systems installation linux kubernetes python confluence microsoft azure jboss application server aws cloudformation redis docker sql nosql java postgresql grafana cassandra kafka terraform mysql aws mongodb

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Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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Infra Tech Support Practitioner @ Accenture

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