Job Description
1 Ensure 100% customer payment is received as per due date
2 The outstanding is analysed on a weekly basis and actions are taken to reduce the outstandig to zero
3 Ageing analysis is done and report is shared with customers on a weekly basis
4 Payment deduction is cross checked with LR/Contract/Rate approval and reconciled with customer or internal team
5 Deviation if any highlighted to reporting manager and necessary action is taken to resolve
6 Ensure all the payment enrty is done immediately on payment receipt.
7 Customer ledger is reconciled every month and report is sent to customer
8 Ensure a clean book of accounts by regular coordination with internal team and customer
9 Make sure to have all the rate contarct details and rate approvals are in place for effective reconciliation
10 Do analysis of receivable cycle and present to management
11 Track unbilled PODs and coordinate with internal team and customers to submit the freight bills under indemnity bond if the POD is not received in 45 days from the date of delivery
12 Provide provision / information on balance confirmation to the customers upon customer request
Job Classification
Industry: Courier / Logistics (Logistics Tech)
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Collections
Employement Type: Full time
Contact Details:
Company: LK Consultants
Location(s): Mumbai
Keyskills:
Payment Collection
Payment Collection Executive
Debt Collection
Payment follow up
Credit Control