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Team Leader-Customer Support @ Harshvani Global

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 Team Leader-Customer Support

Job Description

    Roles & Responsibilities: Lead and manage the operations team to ensure efficient handling of bookings Coordinate between operations and marketing teams, customers, partners & vendors to improve service execution Manage end-to-end business operations, handle queries, complaints, escalations and ensure smooth execution of processes Ensure consistent supply by onboarding new partners & vendors and launch new cities and services Provide training and motivation to the team, ensuring high level of employee satisfaction and employee retention Define and analyze metrics and KPIs to efficiently track progress Perks: Rewards, Incentives & Bonuses Special Meals & Food Trials Startup Exposure Full of Learnings Other Details: Need people who are energetic, confident and street smart Great communication and soft skills Foodies are preferred,

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Team Leader-Customer Support

Contact Details:

Company: COOX Online
Location(s): Noida, Gurugram

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Keyskills:   Operations Management Team Management Coordination Business Operations Vendor Management Training Employee Satisfaction Metrics Analysis Communication Skills Soft Skills

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Harshvani Global

Thanks & Regards, Shivani Harshvani Global Network Pvt. Ltd.