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It Service Desk : Remote Desktop : 5 Days Work : Grads : Apply @ Teleperformance

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 It Service Desk : Remote Desktop : 5 Days Work : Grads : Apply

Job Description

Hi,


We are hiring for the Leading ITES Company for Service Desk Profile.


Job Description:

  • Any Graduate (Full Time) can apply
  • Technical Troubleshooting Knowledge: Basic desktop issues, printer installations, Active Directory, Exchange, Hardware issues, Wireless issues.
  • Requires exceptional verbal and written communication skills as well as strong customer service and interpersonal skills
  • Willingness to work in any shifts including night shifts and weekends
  • Accountable to answer customer requests and assisting customer either by over the phone, email, chat or Web
  • Should be flexible for voice support
  • Must be a strong cross-team collaborator
  • Requires ability to thrive in a demanding, fast paced
  • Basic knowledge about Systems, backup and Network
  • Ability to drive higher Customer Satisfaction and maintain the defined SLA's and KPI's
  • ITIL Knowledge and Certification is added advantage

Key Skills:

a) Any Graduate

b) Minimum 1 Year work Experience in Service Desk Role

c) Knowledge of Active Directory

To Apply Follow the Steps Below:

a) For Position in Noida Search : Copy and Paste the below link

https://outpace.in/job/service-desk/

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Teleperformance (TP)
Location(s): Noida, Gurugram

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Keyskills:   Technical Support Graduate BCA Accenture Amazon DNS Configuration Wipro TCS IT Support ICSE Desktop Support IT Service Desk Remote Support Technical Helpdesk Service Desk Tech Mahindra Communication IT Helpdesk Provana Laptop Support B.Tech CBSE English EXL Teleperformance

 Fraud Alert to job seekers!

₹ .5-7.5 Lacs P.A

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Teleperformance

https://www.teleperformance.com