Vice President - Salesforce Insurance
- Genpact
- 8 to 12 Yrs
- haryana
- 2 months ago
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Job Description
- Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Vice President - Salesforce Insurance Consultant We are seeking a highly skilled Salesforce Insurance Consultant to lead and support digital transformation initiatives for financial institutions and insurance providers. The ideal candidate will possess deep expertise in Salesforce Financial Services Cloud, Salesforce Data Cloud, and other Salesforce tools, with a strong understanding of Property & Casualty (P&C) insurance and/or Life & Annuity processes. This role will help clients streamline workflows, improve customer experience, and enhance operational efficiency across their organizations using the Salesforce technology stack. Responsibilities Implementation Leadership: Lead and support the implementation of Salesforce solutions for financial institutions and insurance providers, ensuring seamless execution and integration with existing business processes. Workflow Optimization: Analyze, design, and configure Salesforce workflows to optimize claims processing, underwriting, policy management, and regulatory compliance in P&C insurance. Stakeholder Engagement: Collaborate closely with business stakeholders to identify pain points in existing processes and propose tailored solutions using Salesforce Financial Services Cloud and other Salesforce tools. System Integration: Drive the integration of Salesforce with core insurance platforms such as Guidewire, Duck Creek, or other legacy policy administration systems to ensure end-to-end automation and smooth data flow. Automation and Process Improvement: Enable and drive the seamless automation of policy servicing, claims management, and underwriting processes on the Salesforce platform, enhancing operational efficiency. Strategic Advisory: Provide strategic advisory services to insurance firms on leveraging Salesforce for improving operational excellence, customer satisfaction, and profitability. Client Presentations and Workshops: Lead Salesforce demonstrations and workshops for clients to showcase the platform's capabilities, highlighting potential ROI and business benefits. Best Practices and Governance: Develop and deliver best practices, governance models, and continual improvement strategies to ensure Salesforce implementations are efficient, scalable, and sustainable. Cross-Functional Collaboration: Work closely with cross-functional teams, including developers, architects, and business analysts, to implement solutions effectively, ensuring alignment with client objectives Qualifications we seek in you! Minimum Qualifications / Skills Extensive experience in Salesforce implementation with a focus on Financial Services Cloud and/or Insurance industry solutions. Deep understanding of P&C insurance processes, including claims management, underwriting, and policy administration. Hands-on experience in Salesforce Financial Services Cloud and other relevant Salesforce products, including Salesforce Service Cloud, Salesforce Sales Cloud, and Salesforce Data Cloud. Knowledge of Salesforce integration with core insurance platforms like Guidewire, Duck Creek, or other policy administration systems is a plus. Strong analytical and problem-solving skills, with the ability to translate business needs into technical requirements. Salesforce certifications (Financial Services Cloud, Sales Cloud, Service Cloud, or other relevant certifications) preferred. Excellent communication skills, with the ability to engage with stakeholders at all levels and present complex solutions clearly Preferred Qualifications/ Skills Experience working with mid-to-large insurance companies in a consulting or technical advisory role. Familiarity with AI-powered automation and digital transformation trends in financial services and insurance. Exposure to Salesforce AppExchange solutions and custom app development using Salesforce Lightning. Ability to lead Salesforce training sessions and change management initiatives to empower clients to adopt and effectively utilize Salesforce solutions. Salesforce Certified Administrator (ADM 201) Salesforce Certified Financial Services Cloud Consultant Salesforce Certified Service Cloud Consultant Salesforce Certified Sales Cloud Consultant Salesforce Platform App Builder JobVice President Primary LocationIndia-Gurugram Education LevelBachelor's / Graduation / Equivalent Job PostingApr 17, 2025, 7:19:55 PM Unposting DateMay 18, 2025, 1:29:00 PM Master Skills ListOperations Job CategoryFull Time,
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Vice President - Salesforce InsuranceContact Details:
Company: GenpactLocation(s): Haryana+ View Contact
Keyskills: Guidewire Duck Creek Service Cloud
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