Tech Manager, CRM Platform @ Amazon

As a Manager of Technical Program Management on the GSP CRM team, you ll have a unique opportunity to innovate on Salesforce and AWS platform for one of the worlds largest and complex Salesforce instances so that we can continue scaling for a global user base while raising the bar on security yet ensuring a smooth customer experience. In this role, you will:
Design/build/deploy new solutions and capabilities for improving Salesforce Platform.
Implement processes and mechanisms to audit and ensure we continue maintaining our high bar of security.
Engage with systems that are at the of technology, pioneering new methods and approaches to delivering software, serving customers, and enabling large, distributed, worldwide sales teams.
Work directly with implementation team, product teams and business leaders to identify opportunities to share learnings, technology and best practices across all teams within Amazon using Salesforce.
Leverage strong communication skills and a passion for using data and software to drive business decisions at scale
We have a team culture that encourages innovation and we expect team members and management alike to take high degree of ownership for their program vision and execution of ideas. Beyond a strong technical background and proven track record of Salesforce expertise, a successful candidate will have experience driving strategy and influencing executive leadership. We are looking for someone that is a self-starter, someone that approaches complex business questions with data and curiosity, and a person that dives below the surface to identify the root cause and "so what" rather than just superficial trends. 3+ years of technical product or program management experience
10+ years of software development experience
3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules 2+ years of analytical, quantitative, communication, and presentations experience