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Virtual Relationship Manager @ fastest Growing Top

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 Virtual Relationship Manager

Job Description

Role & responsibilities

  • Responsible for deepening customer relationships to increase customer relationship value.
  • Responsible for driving quality engagements over call with customers by following industry best practices.
  • Responsible for increasing mobile banking adoption and drive initial login on Optimus app.
  • CASA value builds up and new client acquisition and increase in 'Product Holding Per Customer' within mapped portfolio.
  • Responsible for cross-sell of pre-approved products such as Credit Card and other offers to increase products per customer,
  • Ensure all customer profiling for mapped customers and presented with suitable banking products as per their need and requirement.
  • Be solution oriented and ensure effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance & Investment solutions, Retail and SME Loans and relevant banking programs.
  • Ensure monthly operating plan is met to improve scorecard and decile rankings.
  • Coordinate with respective teams for closure of retail assets & trade transactions business generated through client engagement.
  • Responsible for creating a customer-focused approach for quick resolution of all queries and complaints to achieve NPS benchmarks.
  • Ensure strict adherence to the bank policies and compliance.
  • Pitch Relationship Banking program benefits and eligibility criteria to customers and on-board customers/groups to the RB program.

Preferred candidate profile

Perks and benefits


CTC up to 10 lacs per annum

Job Classification

Industry: Banking
Functional Area / Department: Sales & Business Development
Role Category: Retail & B2C Sales
Role: Telesales
Employement Type: Full time

Contact Details:

Company: fastest Growing Top
Location(s): Hyderabad

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Keyskills:   HNI Private Banking Premier Banking Portfolio Management Phone Banking Priority Banking HNI Acquisition Financial Advisory HNI Client Handling Premier Wealth Management HNI Sales MF Investment Advisory Preferred Banking Investment Products

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₹ 5-9 Lacs P.A

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