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Accounts Receivable Specialist @ Dun & Bradstreet

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 Accounts Receivable Specialist

Job Description

In this position, you will answer a variety of phone calls and emails from our customers regarding processing payments, invoice & contract questions & initiating disputes. The ideal candidate for this position should have previous experience in an inbound customer service role and will possess excellent problem solving, verbal & written communication skills.


Responsibilities:

  • Responsible for answering incoming calls & answering emails related to Accounts Receivable invoices/contracts.
  • Provide customer and sales support for the following processes:  Invoice copies, document requests, cancellation request, tax exempt status, bankruptcy notifications, and other research requests.
  • Proficient in MS Outlook & Excel. Prior Salesforce or Workday experience is preferred.
  • Responsible for recording detailed notes of customer calls, emails and other requests 
  • Work on daily assigned tasks related to accounts receivable process.

Preferred candidate profile

  • 1-2 years Customer Service/Inbound call centre experience. 
  • High School diploma required, college degree preferred.
  • Problem solving skills in a financially oriented environment.
  • Proven oral and written communication skills.
  • To meet deadlines and goals as an individual and function as a contributor in a team environment.

Job Classification

Industry: Analytics / KPO / Research
Functional Area / Department: Finance & Accounting
Role Category: Finance & Accounting - Other
Role: Finance & Accounting - Other
Employement Type: Full time

Contact Details:

Company: Dun & Bradstreet
Location(s): Hyderabad

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Keyskills:   O2C Collections Order To Cash Accounts Receivable OTC Inbound Calls

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Dun & Bradstreet

Dun & Bradstreet Technologies & Data Services Pvt Ltd. Dun & Bradstreet Technologies & Data Services is the global center of excellence for providing technology and analytics solutions and services to Dun & Bradstreet and its clients globally. We specialize in delivering pred...