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Executive IT @ Saurashtra Enviro

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 Executive IT

Job Description

1) CRM Management:

- Manage and optimize the company's CRM system to ensure data accuracy and integrity.

- Monitor passenger interactions and provide insights for improving passenger satisfaction and retention.

- Create and implement automated workflows for better passenger communication and engagement.

2) Data Insights & Reporting:

- Analyse historical data to identify passenger trends, behavior, and preferences.

- Generate reports and insights for management to improve business decision-making.

- Assist in segmenting passengers for targeted marketing campaigns.

3) Social Media Marketing Support:

- Develop social media strategies that align with passenger engagement goals.

- Monitor and report on social media metrics to evaluate campaign performance and passenger sentiment.

4) IT and ERP System Support:

- Work with IT and other departments to integrate CRM with ERP software and other systems.

- Provide basic troubleshooting and support for CRM and ERP-related technical issues.

- Assist in the implementation of ERP systems for passenger service, sales, and marketing
processes.


Note: Local candidates from Surat are preferred, and only male are eligible.


Job Classification

Industry: Travel & Tourism
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Saurashtra Enviro
Location(s): Surat

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Keyskills:   Analytical PHP SQL Problem Solving Multitasking Interpersonal Skills Crm Software

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₹ 2.25-3 Lacs P.A

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Saurashtra Enviro

Indigoseaways Pvt. Ltd., under the brand name of DG Sea ConnectA Detox Group Company is India’s first Roll On-Roll Off Ferry Service provider- the unique & fastest passenger cum Cargo service in partnership with Gujarat Maritime Board in Gulf of Cambay. DG Sea Connect is one such dream ...