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Customer Support Executive @ Kaapro Management

Home > Customer Service (International)

 Customer Support Executive

Job Description

    location - Nilamber Circle, Vasna Road (Work From Office)
    Job Time - Shift Wise
    UK Based Company

    Note - Excellent With English Communication In Both Verbal and Written

    What you will work on:
    As our new Customer Services Representative, you will successfully provide effective and high-
    quality service to our customers that will be using our system


    - Promptly manage calls and queries from customers.
    - Understand the customers needs & requirements and adapt accordingly while resolution.
    - Resolving customer complaints and issues.
    - Troubleshooting and investigate /escalate when needed.
    - Ability to build strong customer relationship and rapport with colleagues
    - Gain an in-depth knowledge about company products and provide technical support to
    the customers / end users on the same.

    The Successful Applicant Will Have
    - Proven customer service experience
    - Friendly and approachable personality
    - Excellent (verbal && written) communication & interpersonal skills
    - Willingness to learn quickly and take additional responsibilities
    - Ability to work under pressure with strong problem-solving skills
    - Able to work on own initiative whilst also being able to be a strong team player
    - Strong IT Skills especially in Outlook, Word, Excel, Teams

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Customer Support Executive

Contact Details:

Company: Kaapro Management
Location(s): Vadodara

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Keyskills:   international calling voice process customer support

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₹ 1 to 5 Yr

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Kaapro Management

Kaapro has PAN India presence with 10 offices across India. We are Committed to fair, transparent, value based ethical business practices.We are a premier HR Consulting Company with HR Solutions to satisfy the most demanding HR needs of our clients. Our leadership team has a collective experience of...