International Customer Service Representative @ Best Infosystems Ltd

Job Description

We are looking for enthusiastic individuals to join our US Voice Fintech Process team. The role involves providing exceptional customer service to US-based clients in the fintech domain. The ideal candidate should be ready to work in a rotational night shift and rotational week off setup. Key Responsibilities: Handling inbound and outbound calls from US clients in the fintech sector. Resolving customer queries related to financial services and products. Providing accurate information and troubleshooting customer issues. Ensuring customer satisfaction through effective communication. Maintaining performance metrics as per the companys standards. Collaborating with internal teams to resolve client issues efficiently. Salary: Up to 36,000 CTC Working Days: 5.5 Days (Rotational) Shift Timings: Rotational Night Shifts Location: Indore (Work from Office) Qualification: Graduates and Undergraduates welcome Experience: Fresher and Experienced candidates both can apply Job Type: Full-Time Round Type: Telephonic Interview Rounds Job Types: Full-time, Permanent, Fresher Benefits: Health insurance Provident Fund Schedule: Day shift Rotational shift Joining bonus Performance bonus Shift allowance Yearly bonus Language: English (Required) Work Location: In person,

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Customer Service Inbound Calls Financial Services Troubleshooting Effective Communication Performance Metrics Client Issue Resolution