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Network Engineer - Lead/Officer/AM/Manager - Immediate Joiner @ Teleperformance

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 Network Engineer - Lead/Officer/AM/Manager - Immediate Joiner

Job Description

Teleperformance seeking a highly skilled and experienced Senior Network Engineer with expertise in network design, implementation, and management. The ideal candidate will demonstrate excellent ownership of network-related projects and incidents, providing technical leadership and expertise. They will possess in-depth knowledge of Cisco, Palo Alto, Cisco FMC, or Fortinet. Additionally, the Senior Network Engineer will have a strong understanding of network security principles, ensuring the integrity and protection of our network infrastructure. As a key member of our team, you will play a vital role in designing, securing, and optimizing our network infrastructure while adhering to industry standards.


RESPONSIBILITIES:

  • Take ownership of network-related projects, from initial design and implementation to ongoing management and optimization.
  • Provide technical leadership and guidance to junior network engineers, assisting with complex network issues and projects.
  • Collaborate with cross-functional teams to gather requirements, design network solutions, and ensure seamless integration with existing systems.
  • Troubleshoot and resolve escalated network incidents, providing timely resolution to minimize business impact.
  • Conduct thorough network performance monitoring and analysis, identifying areas for improvement and implementing optimization strategies.
  • Design and implement network security measures, including firewalls, access control, and intrusion detection systems.
  • Stay up-to-date with industry best practices, emerging technologies, and trends in network engineering, making recommendations for continuous improvement.
  • Participate in network capacity planning exercises, ensuring the scalability and performance of the network infrastructure.
  • Maintain accurate documentation of network configurations, diagrams, and standard operating procedures (SOPs).
  • Collaborate with vendors and suppliers for equipment procurement, ensuring adherence to quality standards and timely delivery.
  • Responsible for overall network inventory management, contract renewal, budgeting and strategic planning for IT Network Infrastructure.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or a related field with a focus on computer networks.
  • Minimum of 7 years of experience as a Network Engineer, and 4 years of Network Engineer with a focus on designing and managing complex networks.
  • Excellent ownership and project management skills, with the ability to take full responsibility for network related projects and incidents.
  • In-depth knowledge of Cisco, or Juniper Routing, switching
  • In-depth knowledge of Palo Alto, Cisco FMC, or Fortinet
  • Strong understanding of network protocols, routing, switching, and network security principles.
  • Obtained active certifications, such as CCNP, Firewall certifications such as Palo alto, Cisco, Fortinet for Senior Network Engineer positions.
  • Experience in network design, implementation, and troubleshooting in enterprise-level environments.
  • Proficiency in network monitoring and management tools.
  • Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex network issues.
  • Excellent written communication skills, with a good technical writing ability to document network configurations, troubleshooting procedures, and root cause analysis.
  • Experience in client-facing roles, with the ability to effectively communicate technical concepts and address client inquiries.
  • Ability to write robust root cause analysis documents, providing detailed insights into network incidents and resolutions.
  • Strong collaboration and interpersonal skills to work effectively with cross-functional teams and clients.
  • Ability to adapt to evolving technologies and industry trends.

The successful candidate will have in-depth knowledge and understanding of complete Data Centre Operations. S/he will have effective organizational and time and workflow management skills to adhere to strict timelines. S/he will be action-oriented and experienced in performing technical work with tact, discretion, and diplomacy in efforts to provide a high level of customer service.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: IT Network - Other
Employement Type: Full time

Contact Details:

Company: Teleperformance (TP)
Location(s): Hyderabad

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Keyskills:   Network Engineering Data Centre Operations CCNP FIREWALL CERTIFIED Routing And Switching Cisco

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Teleperformance

https://www.teleperformance.com