TTEC Digital is seeking a Principal AWS Software Engineer to join our team.
We are just as passionate about the relentless pursuit of Customer Success by providing ideal solutions to
solving our clients business problems by driving customer experience outcomes with our enhanced
technical capabilities as you are. Whether youre the Engineer, Architect, Project Manager, Practice Leader
or Sales Executive we need your talent to help us in our exciting journey to success!
What youll be doing:
As the backbone of our delivery teams, Principal AWS Developers build and deploy our designed solutions
for our clients. You will work to refine the process of delivering projects by building internal tools,
suggesting new methods of designing and building a system, and providing feedback to their team leads
on issues they are experiencing.
What youll bring to us:
Requirements analysis and design conversations when you have a new project starting
Working on issues in Jira with your team - building systems, creating CloudFormation/Serverless
templates to deploy resources, etc Learning best practices used in the NodeJS, JavaScript/TypeScript, and Python communities
Working with your mentor/team lead to further knowledge of AWS Services, tools, or even new
languages to address project needs
You need to be ready to learn quickly!
What skills youll need:
Advanced knowledge of AWS services and cloud architecture
7+ years of development experience with a focus on Node.JS, Java working with AWS services
(SAM, CDK, Connect, Lambda, Kinesis, etc).
Advanced understanding of the way the web works
Functional understanding of agile methodologies such as Scrum
Ability to accept constructive feedback
Desire to provide assistance to other team members
The ideal candidate seeks to understand before prescribing a solution
A love for technology and the latest and greatest in development best practices, especially the
latest services from AWS
Willingness to stand up for your convictions and yet commit to the teams decision
Desired Skills:
Familiarity with the Serverless Framework (serverless.com)
Python experience
Experience with technologies in AWS Services (SAM, CDK, Connect, Lambda, Kinesis, S3, EC2,
DynamoDB, CloudFormation, etc)
Who We Are:
We are passionate about the customer experience. With a deep legacy of over 30 years in the contact center
environment, we have the expertise to help you navigate the key technologies to deliver an exceptional
customer experience, leveraging all things AWS.
We specialize in the design and delivery of Amazon Connect, a cloud-based enterprise contact center
solution used around the globe and are uniquely focused on helping businesses improve customer
engagement, while maximizing the benefits of the cloud.
Our expertise is focused on AI & natural language automation, chatbots, CTI/CRM, enterprise integration,
user experience design, analytics and workforce optimization. Combined with best practices and a proven
methodology in deploying Amazon Connect, we have the right mix of expertise and innovative solutions to
make your vision a reality.
Keyskills: Lambda Expressions Connect Typescript Dynamo Db AWS Amazon Ec2 Amazon Cloudwatch Node.JS CDK Kinesis Javascript SAM Python
About Us TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is ...