Tth : Passenger Support Service Domain Consultant : Apply Now
- Leading ITES Company
- 10 - 15 years
- Mumbai
- 1 month ago
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Job Description
Hi,
We are hiring for the Leading ITES Company for Passenger Support Service Domain Consultant Profile.
Job Description:
- Graduate in any stream with rich Airline/Travel domain experience (minimum 10+ years)
- Well versed with standard Industry applications and GDS (NDC One Order/One Offer, ATPCO, Amadeus, Galileo, Sabre, SITA)
- Experience of managing large accounts and multiple team leaders
- Experience in managing and maintaining financial health of the account
- Excellent communication, Strong drive for results
- Experience in successfully managing stringent client SLAs and KPIs
- Working knowledge of MS Office and other standard desktop applications
- Very good Analytical skills and experience of managing multiple customers
- Strong drive to identify and implement process transformations, optimization and automation
- Ability to travel as per project requirements
Specialization for Passenger Support Services - Should be an expert in 1 or more of the following LOBs
1. Airline Revenue Management:
Revenue Management, Airline Inventory Management, Airline Demand Planning & Forecasting, Pricing Strategies, Fare Structure design, Revenue Optimization
2. Departure Control Systems:
Airline Departure Control Systems, Passenger Boarding, Web Check-in, Mobile Check-in, Kiosk Check-in, Flight Scheduling, Load planning, Documentation management
3. Airline Disruption Management:
IROPs handling, rerouting passengers, revalidation of tickets, rebooking SSRs, baggage handling, customer notification (manual/systemic)
4. Crew Management:
Crew planning & rostering, pairing duties, flight & duty time limitations, comply with safety standards, providing alerts and notifications
5. Migration support:
Passenger Service System migration support, testing all aspects of passenger booking, check-in, and ticketing from one platform to another including planning, data migration, system integration, track defects to closure.
Key Skills:
a) Minimum 10 years of Airline/Travel domain experience
b) Experience in Airline Revenue Management and Departure Control Systems
c) Experience in Airline Disruption / Crew Management and Migration support
d) Well versed with NDC One Order/One Offer, ATPCO, Amadeus, Galileo, Sabre, SITA
e) Any Graduate
To Apply WhatsApp 'Hi' @ 9151555*** and Follow the Steps Below:
a) For Position in Mumbai Search : Job Code # 506
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Non Voice - OtherEmployement Type: Full timeContact Details:
Company: Leading ITES CompanyLocation(s): Mumbai
Keyskills: Passenger Service Airline Departure Amadeus GDS Galileo Passenger Handling Atpco Aviation IATA Airport Operation Domain Consultant Emirates Ndc Airline Revenue Management Disruption Management Tourism Airport Management AirAsia Crew Management Qatar Lead Sabre Indigo
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