Associate - Product Technician
- Genpact
- 0 to 4 Yrs
- Chennai
- 2 months ago
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Job Description
- Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Associate, Product Technician Responsibilities Import, process, validate and edit data transmitted from the Field organization. Create and validate accurate and timely reports, data and invoices and distribute as per project specifications. Meet all customer and internal deadlines. Track and report on the status of projects in production. Utilize tools to process data based on specific customer requirements. Adhere to quality assurance standards. Follow standard procedures, and processes including the use of required checklists. When required, provide telephone support for the field personnel and customers. Maintain and update various databases that support projects. Track and report time spent on various projects and customers. Contribute to other projects, plans and teams not specifically noted above, to achieve the goals of the Company. Be trained on other team tasks to provide support and transition within the Delivery Group as needed Qualifications we seek in you! Minimum qualifications Ability to learn processes, procedures and software independently and quickly. Demonstrated knowledge of Microsoft computer software to include Access, Excel and Word. Highly organized and detail oriented. Must understand the concept of databases. Knowledge of GIS a plus but not required. Excellent oral and written communication skills. Ability to handle multiple projects simultaneously. Must be willing and able to work independently and as a member of a team Commitment to supporting all Company policies Preferred qualifications Willingness to work varied hours whenever necessary to achieve the desired results. Must maintain a satisfactory attendance record. Embrace core values of the Company. JobAssociate Primary LocationIndia-Chennai ScheduleFull-time Education LevelBachelor's / Graduation / Equivalent Job PostingApr 28, 2025, 5:12:40 AM Unposting DateOct 25, 2025, 1:12:40 AM Master Skills ListOperations Job CategoryFull Time,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Associate - Product TechnicianContact Details:
Company: GenpactLocation(s): Chennai+ View Contact
Keyskills: Microsoft Access Microsoft Excel Microsoft Word GIS
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