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Front Office Executive @ Nanavati Max Super

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 Front Office Executive

Job Description

Role & responsibilities

To ensure total familiarity with all instructional manuals and operating procedures applicable to the role To ensure timely and accurate compliance with the standards laid down To supervise daily scrolls of all Patient Care Coordinators on shift To ensure accurate and timely registrations & report movement


  • To follow Cash / Credit / Corporate billing / discount instructions and handle hospital information system efficiently To handle inter and intra departmental coordination To be well groomed, punctual & adhere to company policies and practices.
  • Responsible for developing, and implementing Patient Feedback Process and support in regular patient feedback analysis. To ensure patient satisfaction, optimal patient movement & patient care
  • To have complete Awareness about Disaster Management Programme (DMP) of the hospital To comply with the service quality Process, environmental & occupational issues & policies of the respective area
  • 99% accuracy of invoicing/billing Proactiveness in handling day to day staff or customer situations.
  • TATs to be maintained as per the standards laid down under IMS & NABH

Preferred candidate profile


2 to 4 years; Preferably with 2 years of service industry / healthcare experience

Job Classification

Industry: Medical Services / Hospital
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Front Office & Guest Services
Role: Front Office Executive
Employement Type: Full time

Contact Details:

Company: Nanavati Max Super
Location(s): Mumbai

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Keyskills:   OPD Coordination Reception Management Front Office Front Office Operations Hospital

 Fraud Alert to job seekers!

₹ 2-3 Lacs P.A

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Nanavati Max Super

The iconic healthcare institution of Mumbai, Dr. Balabhai Nanavati Hospital, blessed by Mahatma Gandhi and inaugurated in 1950 by Indias first Prime Minister Jawaharlal Nehru, is now reintroduced as Nanavati Max Super Speciality Hospital. Nanavati Max Super Speciality Hospital has been at the foref...