Professional Services Specialist - Pune
- Amdocs
- 2 - 5 years
- Pune
- 5 years ago
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Job Description
- Reviews with customers the business and technical requirements, and provides solutions that best address the customer's needs.
- Writes, reviews and tests detailed design documents. Performs configuration and customization of code. Defines test specifications and supports the fixing of defect using complex debugging and error analysis.
- Provides technical support during all phases of a project and advices the customer's technical personnel at all levels of: coding-related best practices, design-related best practices, use of product features, HW and deployment architecture, application and 3rd-party configuration and tuning, on-going production monitoring, etc.
- Participates in POCs or pre-sales demos. This role involves one or more of the following: providing estimates, leading the project, developing the customizations and writing the demo scripts / storyboards.
- Installs and configures products in internal labs (ST), customer labs (UAT/Performance), and customer production environments. Installations may include O/S, DB's, applications and test tools (for example, Seagull).
- Integrates Amdocs products with third party applications within commercial customer networks. Implements and validates product configuration changes in live customer networks in which there is a limited service outage.
- Oversees end-to-end non-functional/performance testing, from test design up to an including test scenario implementation and analysis and result reporting.
- Expert knowledge of OSS/ BSS domain knowledge.
- 8 years? experience in Kenan Telecom Billing System (Billing systems integration, development and implementation for medium to big telecom/ ISP operator).
- Should have very strong knowledge across Kenan modules like rating charging, billing invoicing, financials (payments / journals / collections) , order/ provisioning and inventory management, and integration with CRM/ external/ 3P systems.
- Expertise in Designing, Implementing, and configuration of Kenan BP Entities.
- Working knowledge on Kenan Migration tools (VUU and K2View) is mandatory (with at least 3 years? experience in designing/ developing using these tools)
- Good experience in troubleshooting and debugging of the applications.
- Should have experience in developing custom Kenan utilities using tools and technologies involving J2EE, JSP, PL/ SQL, JBOSS, Java Script, Perl Unix shell scripting , Hibernate, Swing, XML
Job Classification
Industry: IT-Software, Software ServicesFunctional Area: IT Software - Application Programming, Maintenance, Role Category: Programming & DesignRole: Programming & DesignEmployement Type: Full timeEducation
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not RequiredDoctorate: Any Doctorate in Any Specialization, Doctorate Not RequiredContact Details:
Company: Amdocs DevelopmentLocation(s): Pune+ View Contact
Keyskills: Telecom Hibernate JBoss XML JSP PLSQL J2Ee Perl Technical support CRM
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