OTC Manager
- Genpact
- 8 - 15 years
- Noida, Gurugram
- 2 months ago
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Job Description
We are inviting applications for the role of Manager, Order to Cash
We're looking for someone with extensive knowledge and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated). In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player and should have led a team size of ~20 to 25 people.
Responsibilities
In this role, you'll be responsible for all the activities related to O2C domain
Validate the Purchase Order (PO) requests from to bill the order
Investigate discrepancies in the PO and invoices with disputes
Manage Order to Cash related to collections and dispute management, implement & adhere to strategy
Interaction with end customers via Calls and Emails for collecting pass due amounts
Meeting collections numbers/targets (monthly/ quarterly/ yearly)
Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls.
Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards
Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects)
Timely and effective communication with internal departments (like sales, Operations, Credit teams) for issue resolution
Qualifications we seek in you
Minimum qualifications
B.Com graduation (MBA Finance preferred)
Relevant work experience in Order to Cash
Preferred qualifications
Very Good Written and Verbal Communication skills
Proficient in MS Office applications, especially in MS excel
SAP knowledge and experience in generating reports from SAP would be an added advantage
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Finance & AccountingRole Category: Finance & Accounting - OtherRole: Finance & Accounting - OtherEmployement Type: Full timeContact Details:
Company: GenpactLocation(s): Noida, Gurugram
Keyskills: Order To Cash Collections OTC
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