Workday Support is looking for a dedicated, ambitious and self-driven Technical Account Manager with a passion for customer relations. This role requires a self-motivated professional with technical acumen that consistently brings a high level of commitment to customers and Workday teammates. The ideal candidate brings strong communication and project management skills as well as strong technical background and the ability to strategically and tactically navigate the challenges with large and complex customers.
The Technical Account Manager will develop and maintain close relationships with a strategic group of implementing and production customers. The ideal candidate will coordinate and prioritize business critical cases/events and will be responsible for driving escalations and incidents for these customers, managing internal and external communications with stakeholders, including but not limited to C-level executives.
You will:
Keyskills: TAM Customer Focus Product support Client Success Customer Advocacy SAAS Saas Applications Account Management Product Adoption Client Engagement Customer Engagement
A purpose-driven technology company, passionate about building platforms and developing engaging digital products to help foster life skills and overall well-being in society. Our products are focused on providing access to various opportunities for curated and customized personal learning and grow...