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Urgent Hiring For Voice & Accent Trainer For Hyderabad. @ Tech Mahindra

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 Urgent Hiring For Voice & Accent Trainer For Hyderabad.

Job Description

Interested Candidate please share your Cv to GX*******1@TE*********A.COM


Work Experience


Minimum 1.8 years previous experience as a communication trainer, voice coach or related position

Language & Communication


  • Develop a schedule to assess training needs
  • Ability to train on sounds (IPA), grammar and soft skills
  • Excellent verbal and written communication skills

Preferred Competencies


We are looking for a dynamic Voice coach who will conduct communication training for New Hire Training Batches.


Your roles and responsibilities include:


  • Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness
  • Provide Feedback and suggestions for improvement
  • Publish Dashboards at defined intervals
  • Publish compliance dashboards as per plan
  • Flexibility and Availability for any ad-hoc business requirement
  • Ensure Confidentiality, Availability and Integrity of Data
  • Provide Feedback and suggestions for improvement
  • GAP Analysis & Controls
  • Continuous Focus and Drive to meet and exceed department SLAs
  • Conduct New Hire training and Refresher training based on TNA
  • Conduct V&A interviews for the process

Key Deliverables (KRA/Measure):


  • Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software
  • Ability to train on sounds (IPA), grammar and soft skills
  • Excellent verbal and written communication skills
  • Should have good knowledge of audit and evaluation function
  • Should have good understanding capabilities to improve customer experience
  • Ready to work in Shift timing as per process requirement
  • Knowledge of usage of MS Office
  • Must be fluent in English language

Job Classification

Industry: BPM / BPO
Functional Area / Department: Teaching & Training
Role Category: Corporate Training
Role: Voice & Accent Trainer
Employement Type: Freshers

Contact Details:

Company: Tech Mahindra
Location(s): Hyderabad

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Keyskills:   Voice & Accent Grammar IPA communications Trainer Voice coach Soft Skills Training communication Coach Behavioral Training Voice & Accent training

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₹ Not Disclosed

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...