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Manager, Operations Compliance @ Equinix

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 Manager, Operations Compliance

Job Description


Team Management
  • Manages, recruits, retains and coaches the team to ensure optimal performance
  • Manages team activities including results, costs, methods, and staffing
  • Develops and motivates team members
Audits & Certifications
  • Coordinates site level compliance audits (internal and external)
  • Acts as SPOC for Compliance Center of Excellence (COE) for audit activities
  • Manages and follows-up of audit findings
  • Identifies processes to be audited based on a set criteria and controls
  • Reports any findings to management and relevant stakeholders
  • Manages rollout of new certifications and sustenance of existing certifications within the sites in scope
Management Systems
  • Ensures local procedures are developed to comply with local legislative and Equinix requirements
  • Ensures all required compliance records are maintained in local/global repositories; this includes records relevant to Operations compliance (QISBC and EHS)
  • Creates global/regional policies and processes relevant to the compliance subject assigned
Program Management
  • Produces compliance reports for local management, including key performance indicators and metrics as required with assistance from senior team members
  • Analyzes corrective and preventative actions to identify systemic issues/root causes/delays in completion and recommend broader preventive actions
  • Identifies and participates in process improvement initiatives and compliance projects for the site/country in collaboration with regional and/or global stakeholders
  • Forecasts and tracks budget for assigned scope of work
Training
  • Develops and implements training plans for standards, regulatory and reporting requirements (i.e., environmental compliance, global security management)
  • Works with local, regional and global management to assess needs for new training or re-training efforts
  • Participates in creating relevant compliance training content
1st Line Responsibilities
  • Manages site level audit findings by providing SME guidance on compliance related questions
  • Acts as SPOC for site level compliance related customer or any third party audits
  • Performs site level audit evidence reviews including making sure the sites in scope are prepared for any upcoming audits
  • Creates and identifies changes to any local site level management system assets by raising a document change request, as per input from site personnel
  • Provides input and hosts site level Management Review meetings
  • Helps budget for any site level compliance needs/requirements
  • Ensures site level compliance with new and existing local/federal/regulatory requirements and follow up on any actions
  • Conducts site inspections with focus on requirements from local/regional/federal and Equinix requirements
  • Assists Data Center Managers in the implementation of site level compliance policies and processes as per global requirements
2nd Line Responsibilities
  • Manages compliance through 1st line of defense actions with Local / Regional / Global Ops and cross-functional teams
  • Assures global operations compliance team follows regulatory / compliance standards and company guidelines and requirements, include communication to the external stakeholders
  • Assures team stays current on standards, fielding their requests for training and other newsfeed resources
  • Analyzes and investigates Regional/Global level incidents and advices on remedial action
  • Provides RFI/RFP support for compliance related topics and 2nd level support for customer audits.
  • Participates in external audits as an SME
  • Plans and directs internal audits
  • Supports and advises 1st Line of Defense on Management Reviews
Compliance Implementation/Consulting
  • Manages compliance budgets for site(s) in scope
  • Manages Data Center Business Continuity Exercise program ensuring all required drills are planned, tracked, conducted, and documented by site Ops per global policy
Qualifications
  • 7+ years of experience in relevant field of compliance preferred
  • Bachelors Degree in a related subject preferred
  • QISBC or EHS certification preferred, qualified lead auditor/implementer in at least one standard preferred

Job Classification

Industry: Internet
Functional Area / Department: Legal & Regulatory
Role Category: Legal Operations
Role: Legal Entity Management
Employement Type: Full time

Contact Details:

Company: Equinix
Location(s): Mumbai

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Keyskills:   global operations EHS Team management Compliance Staffing Process improvement Consulting RFP Operations Auditing

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Equinix

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