Job Details:
Designation: Senior Process Executive
Job Level: JL 2A
Job Location: Pune (Work from Office)
Experience: 1-2 years
Shift: US Shifts
Notice Period: Immediate
Job Description:
Job Responsibilities:
Deliver on day-to-day process targets in meeting Customer SLAs.
Should be able to work as per the provided client shift timings.
Follow the governance mechanism established with the client.
Execute transactions as per prescribed guidelines and timelines.Technical Competencies:
Proficiency in MS office application.
Willingness to work in business aligned shifts.
Open to accept changes in work methods or systems to improve performance beyond agreed standards.
Mortgage knowledge is the added advantage.Work experience, Education Qualification & Soft skills:
Ability to multi-task, work in a fast paced, changing environment and maintain a commitment to accuracy and timeliness.
Ability to follow policies, procedures, and written instructions, as well as verbal instructions or directions from his/her supervisor.
Ability to maintain confidentiality.
Bachelors degree in commerce, business administration or business management is preferred based on businesses aligned.
1-2 years of full-time work experience in BPO/BPM industry and especially Mortgage domain experience will be the added advantage
Keyskills: US Mortgage Closing Loan Estimate Closing Disclosure US Mortgage