Client Servicing Associate
- Aimhigh Human
- 1 Positions
- Surat
- 2 months ago
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Job Description
- Profile: Client Servicing Associate Salary: Up to 35k
- Act as the primary point of contact for assigned clients.
- Maintain regular communication and ensure timely updates, feedback, and approvals.
- Build strong, long-term relationships based on trust and performance.
- Understand client goals and communicate briefs clearly to internal teams.
- Coordinate with creative, content, SEO, performance marketing, and design teams to ensure timely delivery of projects.
- Track project timelines, deliverables, and client expectations.
- Oversee the execution of digital marketing campaigns (organic & paid).
- Ensure alignment between campaign performance and client objectives.
- Prepare and deliver performance reports, insights, and recommendations.
- Handle client concerns, feedback, and escalations with professionalism and urgency.
- Offer proactive solutions to improve service and campaign outcomes.
- Help clients understand digital marketing services and campaign strategy.
- Maintain proper documentation of discussions, requirements, and approvals.
- Send follow-ups to clients, internal teams, and vendors to ensure accountability.
- Schedule meetings, calls, and reviews as required.
Job Overview
We are looking for a proactive and client-focused Client Servicing Associate to join our growing marketing agency. This role is pivotal in ensuring client satisfaction, maintaining strong relationships, and coordinating with internal teams to deliver high-impact marketing campaigns. The ideal candidate is a great communicator, well-organized, and understands how to translate client needs into actionable plans.
Key Responsibilities
Client Relationship Management
Project Coordination
Campaign Oversight & Reporting
Problem Solving & Support
Follow-ups & Documentation
Location: Dumas rd, Surat, Gujarat
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Employement Category:
Employement Type: Full timeIndustry: Advertising / MR / PR / EventsRole Category: Public Relations (PR)Functional Area: Not SpecifiedRole/Responsibilies: Client Servicing AssociateContact Details:
Company: Aimhigh HumanLocation(s): Surat
Keyskills: documentation collaboration conflict management client servicing project coordination
Aimhigh Human
Company DetailsThey provides services of solar panels installation Location - Vesu, Surat
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