Consultant Oracle field services
- Genpact
- 3 to 7 Yrs
- Hyderabad
- 2 months ago
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Job Description
- Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Consultant- Oracle Field Services In this role, you will be responsible to collaborate with internal and external stakeholders, product vendors to document business requirements, as well as technical, procedural, and functional gaps, then design/implement effective solutions to address those needs. Responsibilities: Working on the New Enhancement Requests requested by the customers Understand the issue faced by client and analyse the issue and resolve within SLA. Responsible for conducting various meetings and discussion with client for various issue analysis etc. Responsible for functionality mapping and Requirement analysis. Prepare documentation based on client requirement. Responsible for writing the test cases for the product. Preparing MD 50 documents for all enhancements and changes. Prepared MD.120 Documentation based on ticket requirement Good communication skills with positive, flexible attitude. Qualifications we seek in you! Minimum qualifications BE/MBA/M.Tech/MCA . Expertise in the Documentation, Setups & functional flows for Oracle CRM Modules R12. Preferred qualifications Expertise in the Documentation, Setups & functional flows for Oracle CRM Modules R12. Expert in functional configuration, setup remediation, workarounds, functional documentation, preparing test plans and user training. Knowledge of System Administrator tasks related to Programs, Menus/Functions Responsibilities, and Users etc. Areas of expertise include Oracle Install Base, Oracle Field Service, Oracle CRM foundation and Oracle Service Contracts, Oracle Teleservices. Good Exposure in project methodologies like AIM & OUM, TCM. JobConsultant Primary LocationIndia-Hyderabad ScheduleFull-time Education LevelBachelor's / Graduation / Equivalent Job PostingApr 21, 2025, 9:29:04 AM Unposting DateMay 21, 2025, 1:29:00 PM Master Skills ListConsulting Job CategoryFull Time,
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Consultant Oracle field servicesContact Details:
Company: GenpactLocation(s): Hyderabad+ View Contact
Keyskills: Documentation Functional Configuration
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