Role & responsibilities
a) Have a good understanding of all forms of public transport.
b) English fluency is a requirement as all tools, communication, documentation, training, work are in English.
c) Skilled researcher and comfortable using a variety of online sources in various languages.
d) Good communication skills.
e) Keen attention to detail.
f) Self-motivated.
g) Customer service background (Communications team) preferred, but not necessary.
h) QGIS skills preferable.
i) Second language (if required as per Project Scope above).
j) MAC OS X experience preferred
k) Incident management experience is a big plus
l) 1 year technical support or other problem solving experience preferred, not necessary
m) Able to maintain positive attitude and attention to detail when performing repetitive tasks
n) Adaptable and able to learn new projects and processes
Willing to work in a shift based work schedule (24/7)
Preferred candidate profile
- Fresher to 1+ years of experience
- Good Communication Skills
- Flexible to work in any shifts
- Any Graduate
Keyskills: International Voice BPO Communication Skills Customer Support Customer Care Fresher