Customer Service Associate || Jaipur & Mohali Location
- Talent Acquaintance
- 0 - 5 years
- Bhubaneswar
- 3 months ago
- Email to a friend
- Report this job
Job Description
Dear Aspirants,
Launch your career with a prestigious multinational BPO company.
Illuminate lives and embark on a rewarding career with our award-winning multinational company. As a Chat Customer Service Representative based onsite in Ahmedabad and Jaipur. you will play a vital role in adding a human touch to our business.
International Chat - Service Process - 100% Non Voice - Ahmedabad
Starting CTC: INR 26,000 per month Maximum CTC: INR 40,000 per month
Role & responsibilities
- As an Online Chat Executive, you will be responsible for providing exceptional customer service through live chat support.
- Your main role is to resolve customer queries and issues efficiently while maintaining a high level of customer satisfaction.
- Provide real-time assistance to customers via chat, addressing their inquiries and concerns promptly and accurately.
- Resolve customer issues and complaints effectively while ensuring a positive customer experience.
Preferred candidate profile
- Excellent communication skills in English.
- Qualification- Any Graduate/12th pass/10+3 Years Diploma
- Willingness to work in rotational shifts, including night shifts and weekends.
Perks and benefits
- 5 days working with rotational week off.
- Competitive salary with performance-based incentives.
- Health insurance, Medi-claim Insurance, Personal Accident insurance, provident fund, Gratuity and other benefits.
- Free Cab facility for night shifts.
- Overtime and night shift allowances (subject to business requirements).
- Subsidized Meals
- Opportunity to work in a fast-paced, dynamic environment.
- Professional development and growth opportunities.
- Maternity Leaves/Paternity Leaves benefits
Jaipur (Rajasthan)
Role: Customer Service Representative (Chat/Email/Voice)
Responsibilities: Assist international customers, resolve issues, and maintain strong customer relations.
Qualifications: 12th pass and above, good communication skills, computer knowledge.
Shifts: 24/7 availability
Salary: 26,000 to 38,000 CTC
Perks: 14 days hotel accommodation for outstation candidates, extra incentives.
Mohali:
International Customer Operation - Voice Process
Minimum 12th pass
Excellent Communication skill in English
Rotational shift including night shift - 24/7 (Any 9 hours)
Reach out for more information;
HR Ankita - 9395933***
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Customer Retention - Voice / BlendedEmployement Type: Full timeContact Details:
Company: Talent AcquaintanceLocation(s): Bhubaneswar
Keyskills: Excellent Communication skill in English BPO Customer Service Bpo Customer Service Non Voice Process International Non Voice Chat Support Non Voice International Chat Process Chat Process Back Office Support Chat International Process job care
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in