Manager -Revenue Cycle Management
- Sutherland
- 12 - 15 years
- Hyderabad
- 1 month ago
- Email to a friend
- Report this job
Job Description
Job Title:
Manager Account Management
Location:
Hyderabad
Company Description
Sutherland is seeking an organized and goal-oriented person to join us as a Manager - Account Management. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Job Description:
- 12+ years of experience in Physician RCM in US healthcare.
- A minimum of 5 years of managerial experience.
- Must have managed Physician RCM AR follow up Teams & Billing teams with a minimum team size of 80.
- Having experience in managing AR follow up (Physician) Teams & Physician Billing teams
- Thorough understanding on RCM functions (AR Follow up/ Charges/Claims/Eligibility/ Authorization/Payment posting/Credit balance).
- Exposure to client interactions and experience conflict resolutions pertains to Process/People Management.
- Excellent Written & Verbal communication skills.
- Driving KPIs as per expectations.
- Understanding & able to present different Dashboards.
- Exposure power BI /Tableau is an added advantage.
- Must be innovative/Flexible/progressive.
- 100% work from Office and work in Night shifts (Flexible towards shift timings).
- Good with Reporting knowledge and able to prepare presentations.
- Required People/Process management skills.
- Experience in Modmed RCM System is an added advantage.
- Exposure to Automations.
- Excellent people management skills.
- Support Client Partner and Delivery head on Accounts strategic initiatives - Develop strategies or solutions specific to accounts priorities, pain points, or to develop relationship
- Conduct company, executive, and industry specific research insights and prepare the account leadership for their clients meetings
- Program manage accounts growth office Support & track opportunities to the closure, help account leadership team with business case
- Enable and drive the development of strategic account plans, embedding best practice account management principles, including facilitation of account workshops
- Drive financial account planning Annually & Quarterly
- Update CRM with Opportunities and the progress
- Track and report account financials & opportunities. Provide regular pipeline forecasts and business health checks to Senior leaders of the account
- Understanding of business operations and ability to plan, prioritise, multitask, and manage a significant workload under pressure with excellent attention to detail
- Weekly, Monthly & Quarterly Health checks on Accounts growth & Key Initiatives
- Developing strong relationships with internal stakeholders across the firm
- Regular connects with Delivery Portfolio leads on Growth & Delivery aspects of the account
- Prepare success stories upon Project completion, articulating the key benefits & business value delivered to the client
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations ManagerEmployement Type: Full timeContact Details:
Company: SutherlandLocation(s): Hyderabad
Keyskills: Revenue Cycle Management Team Management Ar Follow Up Mod Med US Healthcare RCM Physician Billing
Similar positions
Sutherland
Sutherland Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle. One of the l...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in