Process Analyst / Discovery Analyst (cai/ Genai Focus)
- Ltimindtree
- 7 - 12 years
- Noida, Gurugram
- 1 month ago
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Job Description
Job Title: Process Analyst / Discovery Analyst (CAI/ GenAI Focus)
Experience Required: 7+ years.
Job Description:
- Lead and support discovery initiatives for Generative AI (GenAI) use cases, ensuring comprehensive documentation, data gathering, and analysis for processes in scope.
- Collaborate with stakeholders to accurately capture business requirements and design current-state and future-state process maps, with a focus on GenAI integration.
- Identify and prioritize opportunities for GenAI implementation, working closely with business, technology, and analytics teams to track and ensure closure of identified opportunities.
- Drive end-to-end CAI/IVR/GenAI automation projects, managing the identification, qualification, and execution of opportunities, and producing comprehensive project Cost-Benefit Analyses (CBA).
- Drive the implementation of GenAI solutions, collaborating with cross-functional teams to ensure alignment with business strategies.
- Support solution design, implementation, and testing for AI-driven use cases and assist in scaling solutions across the organization.
- Actively contribute to the development of the Intelligent Automation (IA) and GenAI programs.
- Engage in Proof of Concepts (POCs) and Proof of Value (POV) initiatives for emerging AI technologies, ensuring successful application within the organization.
Skills and Qualifications:
- Certifications: Lean Six Sigma Green Belt, Value Stream Mapping/Process Mapping
- Generative AI and Data Science Expertise:
- Experience identifying and implementing GenAI use cases for automation, natural language processing (NLP), and data science.
- Experience with RPA tools and AI-driven automation solutions like Blue Prism, UiPath, Automation Anywhere, and PEGA.
- Expertise with OCR/ICR tools (ABBYY, Kofax, AWS Textract) and NLP technologies (Sentiment Analysis, Amazon Comprehend).
- Strong foundation in machine learning (ML) and Generative AI tools (e.g., OpenAI GPT, Google Cloud AutoML, IBM Watson, Amazon Lex).
- Knowledge of data science concepts, including predictive modeling, data analysis, and data visualization (e.g., Tableau, Python).
- Proven ability to leverage AI and machine learning to enhance business processes.
- Cross-functional Collaboration: Experience working with large teams to implement AI solutions in alignment with business goals.
Preferred Skills:
- Strong analytical and problem-solving skills, particularly in AI-driven automation.
- Experience in leading AI/ML solution design and implementation.
- Ability to lead discussions with business and technology stakeholders to drive AI adoption.
- Excellent communication skills, with experience leading teams of 10+ members
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: ConsultingRole Category: Management ConsultingRole: Management Consulting - OtherEmployement Type: Full timeContact Details:
Company: LtimindtreeLocation(s): Noida, Gurugram+ View Contact
Keyskills: Chatbot Process Re-engineering Process Excellence
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Ltimindtree
[NSE: LTIMindtree] is a global technology consulting and digital solutions LTIMindtree company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 75...
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