Sr.Catalog Assoc
- Amazon
- 3 - 8 years
- Kolkata
- 3 months ago
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Job Description
Core Responsibilities - Minimum 1 year of experience in managing small/medium scale projects independently.- Proven skill in identifying and fixing process gaps, improvement opportunities and use of small scale automation, technology to increase productivity or drive process simplification
- Experience in providing support for data collection, preparing reports, exercising push back & realignment of expectations with multiple stakeholders
- Work with the vendors/internal teams to improve selection, identify and fix catalog defects, analyze profitability metrics and help their business grow
- Implement and track metrics for recording the success and quality of their products
- Willingness to work in flexible shifts (including Night Shifts), weekends and Indian holidays. *Please note that this job is a seasonal role (FTC) for 11 months on the payroll of Amazon. ** Key job responsibilities
Responsibilities - Proven skill in identifying and fixing process gaps, improvement opportunities and use of small scale automation, technology to increase productivity or drive process simplification
- Experience in providing support for data collection, preparing reports, exercising push back & realignment of expectations with multiple stakeholders
- Work with the vendors/internal teams to improve selection, identify and fix catalog defects, analyze profitability metrics and help their business grow
- Implement and track metrics for recording the success and quality of their products
- Minimum 1 year of experience in managing small/medium scale projects independently.
- Willingness to work in flexible shifts (including Night Shifts) , weekends and Indian holidays.
- Bachelors degree
- Experience with Microsoft Office products and applications
- Arabic B1/B2 certification is mandatory
- Proficiency in English (Speak, write, and read fluently)
- 3+ years of successful of backend operations, handling complex request of customers, Inside sales or Client management experience, preferably in the eCommerce, retail technology, Business Process Outsourcing, HiTech or software industries.
- Exceptional interpersonal skills, ability to build relationships and influence others without authority.
- Strong written and verbal communication skills, with an ability to communicate effectively at all levels of an organization.
- Strong organizational and project management skills, including prioritizing, scheduling, and time management.
- Proactive attitude, detail-oriented, and a team player.
- Proficient in Excel Preferred Qualifications
- Speak, write, and read fluently in Arabic
- SQL knowledge (Optional but will be an added advantage)
- Languages known such as VBA, Python etc (Optional but will be an added advantage).
- Exposure to back office operations, escalation management and troubleshooting environments
- Experience in managing high priority queues
Job Classification
Industry: InternetFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations - OtherEmployement Type: Full timeContact Details:
Company: AmazonLocation(s): Kolkata+ View Contact
Keyskills: Payroll Automation Data collection Scheduling Data quality Troubleshooting Operations Client management SQL Business operations
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