Day Shift - Voice / Semi Voice Process @ Oxilum Technologies

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Day Shift - Voice / Semi Voice Process

Oxilum Technologies
0 - 5 years
Bengaluru
5 years ago
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Job Description

Message:

Responsibilities:

Act with integrity & think customer-first in every interaction

Handle basic account and transaction related queries

Ability to flex between phone & data channels

Follow specified process guidelines to bring about resolution

Build customer trust through their interaction

Ability to meet hourly & daily productivity goals

Leverage internal processes and resources to drive resolution

Escalate appropriately taking support from relevant teams to resolve customer issues

Recommend process improvements

Ideal candidate should :

Have excellent written and verbal communications

Have good learnability

Be an active listener and deal well with objection

Have strong customer orientation and ability to adapt/respond to different scenarios

Be a team player, flexible and open to feedback

Ability to multitask, prioritize, and manage time effectively

Should be able to speak in English and Hindi

Graduation (10+2+3) is Mandatory

Other Benefits:

Shift Timings : Day Rotational Shift

Incentives based on performance (over and above CTC)

Eligibility:

-Graduation Mandatory

-Fresher or maximum 4yrs experience into BPO

Salary:

For Freshers Upto 2.5L + Incentives

For Experience Upto 6.5L + Incentives

For more details contact Call or Ping @ 8939358***

Regards

Suganyaa

Perks and Benefits

Incentives Upto 3000-15000 Per month

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Freshers

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Oxilum Technologies
Location(s): Bengaluru

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Keyskills: bpo day shift cts Accenture wipro tcs Semi Voice Voice Process infosys banking E - commerce hcl Customer Support technical support ibm us shift Healthcare

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Your name (*)

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Oxilum Technologies

Oxilum Technologies Well Oxilum Technologies is a Chennai based manpower recruitment firm and training centre catering to the recruitment needs of Organizations from across Industries throughout India

Day Shift - Voice / Semi Voice Process @ Oxilum Technologies

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