Location: Mohali, India | Shift: US Night Shift Job Description: Act as a Technical Support Advisor delivering first-class support for consumer clients seeking assistance with various IT products. Key Responsibilities: First-call resolution of common problems (installations, connectivity). Set up customer devices remotely when needed. Provide upsell recommendations subtly during support. Requirements: Tech-savvy, customer-oriented mindset. Excellent written and spoken English. 1+ year in US technical support or BPO environment. Job Type: Full-time Shift: Night shift Work Location: In person,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Technical Support Advisor IT Services (B2C)