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Technical Support Advisor IT Services (B2C) @ Ms Vikrant Iron

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 Technical Support Advisor IT Services (B2C)

Job Description

    Location: Mohali, India | Shift: US Night Shift Job Description: Act as a Technical Support Advisor delivering first-class support for consumer clients seeking assistance with various IT products. Key Responsibilities: First-call resolution of common problems (installations, connectivity). Set up customer devices remotely when needed. Provide upsell recommendations subtly during support. Requirements: Tech-savvy, customer-oriented mindset. Excellent written and spoken English. 1+ year in US technical support or BPO environment. Job Type: Full-time Shift: Night shift Work Location: In person,

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Technical Support Advisor IT Services (B2C)

Contact Details:

Company: Mind map IT Solutions
Location(s): Punjab

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Keyskills:   Technical Support Customer Service Upselling

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Ms Vikrant Iron

Ms Vikrant Iron (p) Ltd.