Site Reliability Engineer Lead
- IGT
- 8 - 13 years
- Noida, Gurugram
- 1 month ago
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Job Description
Educational Background
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- Advanced degree (Masters or equivalent) is often preferred for senior positions.
- Relevant certifications such as Linux Administration, Certified Kubernetes Administrator (CKA)
- Certifications in cloud platforms (AWS, Azure, Google Cloud) or DevOps methodologies (e.g., Certified DevOps Professional)
Skills-
- 8+ years of experience in IT operations, service management, or infrastructure management, including roles such as Site Reliability Engineer, or DevOps lead
- Proven experience in managing high-availability systems and ensuring operational reliability
- Extensive experience in root cause analysis (RCA), incident management, and developing permanent solutions for recurring service disruptions.
- Hands-on experience with CI/CD pipelines, automation, system performance monitoring, and the implementation of infrastructure as code.
- Strong background in collaborating with cross-functional teams (development, operations, engineering, etc.) to improve operational processes and service delivery.
- Experience in managing deployments, risk assessments, and optimizing event and problem management processes.
- Familiarity with cloud technologies, containerization, and scalable architecture, including experience with zero-downtime deployment strategies.
Responsibilities:-
Problem Management
- Conduct thorough problem investigations and root cause analyses (RCA) to diagnose recurring incidents and service disruptions
- Coordinate with incident management teams,operations experts and collaborate with different Service Operations and Engineering teams to develop and implement permanent solutions.
- Monitor the effectiveness of problem resolution activities, provide regular reports on problem management activities, and ensure continuous improvement.
Event Management
- Define and maintain an event catalog, specifying active events, thresholds, and relevant remediation, and optimize it for efficiency.
- Develop event response protocols, provide training to teams, and ensure quick and efficient handling of incidents.
- Collaborate with stakeholders to define events, ensure coverage across the Service Operations, and drive improvements based on post-event reviews and feedback.
Deployment Management
- Own the quality of new release deployment for the Service Operations, ensuring a clear process and responsibilities are assigned for smooth implementation.
- Develop and maintain deployment schedules, conduct operational readiness assessments, and manage deployment risk assessments to ensure service stability.
- Oversee the execution of deployment plans, coordinate resources & process with delivery and lifecycle engineering, communicate with stakeholders, and continuously work with different stakeholders to improve deployment processes based on feedback.
DevOps/NetOps Management
- Manage continuous integration and deployment (CI/CD) pipelines, ensuring smooth integration between development and operational teams.
- Automate operational processes, monitor system performance, and resolve issues related to automation scripts to increase efficiency.
- Implement and manage infrastructure as code, provide ongoing support for automation tools, and continuously improve DevOps practices.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: DevOpsRole: Site Reliability EngineerEmployement Type: Full timeContact Details:
Company: IGT SolutionsLocation(s): Noida, Gurugram+ View Contact
Keyskills: Linux Administration Ci/Cd Site Reliability Engineering AWS Reliability Engineering Shell Scripting Sre Programming Application Support Iac Devops Jenkins Terraform GCP Microsoft Azure Kubernetes Python
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