We are seeking a skilled and motivated DevOps Support Engineer (L2) with strong expertise in Linux administration, shell scripting, AWS, and configuration management tools like Ansible or Salt. The ideal candidate will be responsible for handling L2 support operations, troubleshooting production issues, and automating infrastructure tasks using scripting and DevOps tools.
The position is only open for NOIDA location.
Required Skills:
Linux system administration and troubleshooting
Strong command of Bash/Shell scripting
Proficiency in Python for automation
Working experience with AWS
Hands-on with Ansible, SaltStack (preferred)
Good knowledge of network protocols and troubleshooting (DNS, OSI model)
Experience with web performance issues and server debugging
Familiarity with SSH, SSL, SFTP, and secure communication standards
Solid understanding of DevOps principles and tools
Excellent problem-solving and analytical skills
Preferred Qualifications:
Bachelor's degree in Computer Science, Engineering, or related field
Experience with monitoring tools (e.g., Prometheus, Nagios, CloudWatch)
Exposure to containerization (Docker/Kubernetes) is a plus
Knowledge of CI/CD pipelines and Git-based workflows
Key Responsibilities:
Provide L2 support for cloud-based and on-prem infrastructure, focusing on system stability, performance, and security.
Manage and troubleshoot Linux servers, networking issues, DNS, and web-based application performance.
Use Bash/Shell scripting and Python to automate routine tasks and improve system reliability.
Work with AWS services (EC2, S3, IAM, CloudWatch, etc.) for deployment, monitoring, and operations.
Maintain and deploy configuration management using Ansible or SaltStack.
Monitor logs, diagnose failures, and coordinate with development teams for issue resolution.
Manage secure protocols including SSH, SSL/TLS, SFTP, etc.
Perform root cause analysis for recurring production issues.
Adhere to ISO/OSI stack concepts and troubleshoot across layers.
Collaborate with security teams to ensure secure operations and handle vulnerability remediation.
Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.
Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment or even abroad in one of our global centers or client facilities!
Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.
Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.
Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.
Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!
Keyskills: linux system administration cd continuous integration kubernetes python it support analytical ci/cd ssh ssl ansible docker automation git linux administration configuration management tools devops linux troubleshooting bash shell scripting aws saltstack amazon cloudwatch
GlobalLogic is a full-lifecycle product development services leader thatcombines deep domain expertise and cross-industry experience to connectmakers with markets worldwide. Using insight gained from working on innovative products and disruptive technologies, we collaborate with customers to...