Duty Officer-Passenger Services-Hyderabad @ Celebi Aviation

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Duty Officer-Passenger Services-Hyderabad

Celebi Aviation
6 - 11 years
Hyderabad
3 months ago
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Job Description

Position: Duty Officer-Passenger Services

Department: Passenger Services

Reports to: Duty Manager / Manager

Role Summary

Oversee daily passenger services operations to ensure compliance with airline and airport standards. Lead the team, ensure smooth workflows, resolve issues, and uphold safety, quality, and customer satisfaction.

Key Responsibilities

Supervise passenger handling as per regulations (airlines, DIAL, CISF, etc.).
Manage team schedules, attendance, performance, and training.
Coordinate with departments and airline representatives.
Address passenger complaints and follow up on service issues.
Ensure EHS compliance, report hazards/security breaches, and maintain documentation.
Uphold elebi standards, staff grooming, and equipment readiness.

Interested candidates can share their profile at Re********t@ce***********n.in

Job Classification

Industry: Aviation
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: Celebi Aviation
Location(s): Hyderabad

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Celebi Aviation

As Celebi Aviation Holding, we are dedicated to providing excellent ground handling services along with our ancillary products. Celebi stepped into the aviation industry with the establishment of Celebi Ground Handling in 1958 as Turkey's first privately-owned ground handling services company. Toda...

Duty Officer-Passenger Services-Hyderabad @ Celebi Aviation

Home > Customer Success, Service & Operations - Other