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MEM - Member Experience Executive / Lucknow @ Club Mahindra

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 MEM - Member Experience Executive / Lucknow

Job Description

Job Role -

  • Matured & courteous male/Female to handle the Members/ visitors visiting to the office
  • Ensuring the booking of the members into the desired resorts of Club Mahindra Holidays
  • Efficient to handle the variety of members queries and to satisfy them effectively
  • Ensuring the compliance of the present system/ processes.
  • Excellent in leadership qualities with good in communication into English and Hindi
  • Pleasing personality & excellent telephone etiquettes & netiquettes
  • Should be highly enthusiastic, diligent and excellent to work for long tenure
  • Must have experience of well structured work profile with dire TATs
  • Should do revenue generation by Cross sell and upgrades

Preferred candidate profile:

Specify required role expertise, previous job experience, or relevant certifications.

Both M/F will be considered.


Perks and benefits:

Mention available facilities and benefits the company is offering with this job.


For more details call -9369600***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Manager
Employement Type: Full time

Contact Details:

Company: Club Mahindra
Location(s): Lucknow

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Keyskills:   service industry Upselling service Management customer service Customer Retention Customer Focus cross selling

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₹ -5.5 Lacs P.A

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Club Mahindra

Mahindra Holidays & Resorts India Ltd. a part of the Infrastructure Sector of the Mahindra Group, brings to the industry values such as Reliability, Trust and Customer Satisfaction. Started in 1996, the company's flagship brand is 'Club Mahindra'