Skills Required:
Proficient in troubleshooting technical issues, system monitoring and managing incident resolution
Experience in contact center application development and IVR and support on Genesys Cloud.
Designing and development of applications and routing strategies
Extensive experience in Genesys Cloud admin container.
A leading global provider of financial solutions, offering secure and scalable services for clients. Known for powering seamless transactions and enhancing customer experiences across the financial ecosystem.