Digital Adoption Consultant
- SpurTree Technologies
- 5 Positions
- Bengaluru
- 2 months ago
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Job Description
- Work with our global customers to identify their target audiences' training needs, acquire an understanding of customer applications and processes, derive actionable insights, and use cases to improve digital adoption.
- Should have knowledge or hands on experience working on HTML,CSS, JS.
- Collaborate with cross-functional teams to deliver innovative solutions and bring process efficiency to our customers.
- Consult, ideate, and propose optimal digital adoption solutions to our customers using the relevant product ecosystem. Create Content to suit the customers use cases.
- Help develop standards and guidelines to ensure consistency in deliverables across projects.
- Ability to build relationships with multinational stakeholders and understand the purpose and requirements of various customer business/enterprise applications, processes, and user personas.
- 3 - 5 years of experience in any of the following domains - Content Creation/Instructional Design/ Technical Writing/Customer Success/Account Management/Marketing/Software Development/ Business Analysis
- Comfortable working in a dynamic and evolving environment
- Ability to travel to Client locations as required.
- Awareness of diverse cultures and practices across geographies
- Worked in any of the following industries - IT/ITES /Healthcare/BFSI/ Manufacturing/FMCG/ Oil and Gas among others.
- Knowledge of applications like ERP, CRM, CLM, etc. such as Salesforce, MS Dynamics, SAP, Oracle, iCertis, etc would be an added advantage.
- 5 days work week
- Timings - US time zones as the clients are typically from the North American region, 5PM - 2AM IST
Job Description - Digital Adoption Consultant
In this role, you will:
Required Expertise:
Preferred Skills:
Work Life:
Employement Category:
Employement Type: Full timeIndustry: Software ProductRole Category: Customer Service (International)Functional Area: Not SpecifiedRole/Responsibilies: Digital Adoption ConsultantContact Details:
Company: Spurtree TechnologiesLocation(s): Bengaluru
Keyskills: client handling consulting js content creation communication skills account management css html
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SpurTree Technologies
sums us up accurately. While we continue to break new boundaries and push ourselves to innovate with our solutions in emerging technology areas, we have robust and strong processes in delivery management to ensure that we exceed customer expectations
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