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Branch Head @ Changeleaders

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 Branch Head

Job Description

    A. Position Purpose

    Oversee, service, and monitor the overall administration and efficient daily operations of a full-service branch office. This includes operations, lending, product sales, customer service, security, and safety in accordance with the Banks objectives.

    Principal Accountabilities

    • Representation: Act as the face of the bank in the given geography for all customer segments.
    • Leadership: Drive the team and business within the market.
    • Presentation: Present and manage senior profiles and dignitaries effectively.
    • Targets Achievement: Attain incremental number and value targets for Liabilities (CA, SA, FD) and Fee Products revenue from Trade/FX, third-party products (MF, LI, GI, and other fee products), and Wealth Management.
    • Sales Planning: Develop and monitor the sales plan for the branch.

    Key Responsibilities

    Sales & Business Development:

    • Sales Planning:
      • Prepare and track product-wise liabilities and fee AOP for the full financial year.
      • Conduct commerce and catchment mapping.
      • Develop and review a monthly activity calendar for outbound activities of BSM/JO.
      • Implement MOP for outbound and inbound sales on the 1st of every month, followed by weekly and monthly reviews.
      • Conduct quarterly reviews of all branch employees.
      • Review productivity of RMPAs, BOMs, BBs, and PBCSs weekly.
      • Present yourself and the team as the face of the bank with good command of English and proper grooming.
    • Team Leadership:
      • Daily monitoring and support of BOMs & PBCSs.
      • Weekly meetings with the sales team.
      • Conduct daily morning huddles to discuss daily plans and agendas for employees.
    • Customer Onboarding & Sales:
      • Ensure proper onboarding of all new customers.
      • Achieve the sale of 3 products per customer within 90 days of account opening.
      • Track inflow/outflow reports, account closures, FD renewals, FD closures, overdue FDs, locker occupancy, and daily business generation.
      • Maintain quality customer acquisition through sourcing mix and onboarding processes.
      • Regularly monitor DSRs.
      • Properly assign and close leads.
    • Market Development:
      • Tap into untapped markets or customer segments within the branchs

    Performance Indicators

    • Retail P&L:
      • Net Interest Income: Percentage achievement against target.
      • Fee Income: Percentage achievement against target, including cross-sell efforts.

Employement Category:

Employement Type: Full time
Industry: Banking
Role Category: Sales / BD
Functional Area: Not Specified
Role/Responsibilies: Branch Head

Contact Details:

Company: Changeleaders
Location(s): Bengaluru

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Keyskills:   branch handling branch management bm

 Fraud Alert to job seekers!

₹ 10 to 20 Yr

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Changeleaders

Company DetailsChangeLeaders is an HR Tech & Management firm offering Recruitment, Outplacement, and Training to our corporate clients like LTIMindtree, Tech Mahindra, AU Bank, Tata Capital & many more For working Professionals, we are passionate career advisers and community builders