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Associate Director - MIS & Analytics @ Live Connections.

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 Associate Director - MIS & Analytics

Job Description

    Key Responsibilities:

    1. MIS Strategy & Execution
    • Develop and implement a robust MIS strategy to support business intelligence, performance monitoring, and decision-making.
    • Oversee end-to-end MIS processes, ensuring timely and accurate reporting.
    • Drive the automation of real-time dashboards and reports using Power BI, Tableau, SQL, QuickSight, and other visualization tools.
    • Establish a centralized data repository for seamless access to key business insights

     

    1. Data Analysis & Business Insights
    • Analyze large and complex datasets related to financial transactions, customer behavior, chargeback trends, and risk assessment.
    • Identify patterns, correlations, and trends to enhance fraud prevention and improve operational efficiency.
    • Provide predictive and prescriptive analytics to help stakeholders make data-driven business decisions.
    • Develop interactive and dynamic dashboards that visualize KPIs for executive leadership.

     

    1. Business Intelligence & Reporting Automation
    • Design and maintain advanced MIS reports that provide real-time business intelligence.
    • Implement automated reporting solutions to enhance data accessibility and minimize manual intervention.
    • Create customized ad-hoc reports for leadership teams, aligning with evolving business requirements.
    • Partner with data engineering teams to ensure seamless integration of MIS with organizational data warehouses.

     

    1. Data Visualization:
    • Utilize data visualization tools such as PPT, Tableau, Power BI, QuickSight or similar platforms to transform complex data into intuitive visual representations.
    • Design interactive dashboards and reports that allow stakeholders to explore data and gain insights through interactive and dynamic filters and drill-down capabilities.
    • Must be able to interpret complex concepts and translate them into easy-to-understand graphs, charts, and visual graphics.
    • Create intuitive data visualizations and reports that facilitate understanding and decision-making across various organizational levels.

     

    1. Cross-Functional Collaboration
    • Work closely with Sales, Operations, Finance, and Product teams to translate data into business strategies.
    • Support the Sales team by providing insights into ROI, revenue optimization, and market trends.
    • Collaborate with IT teams to enhance data governance and security protocols.
    • Guide executives and business leaders on leveraging MIS tools for strategic decision-making.

     

    1. Process Optimization & Innovation
    • Continuously evaluate and optimize MIS processes to improve operational efficiency.
    • Implement AI and ML-driven analytics solutions to improve forecasting and fraud detection.
    • Enhance data integrity by establishing data quality control measures.

     

    1. Data Integrity and Quality Assurance:
    • Ensure data accuracy, completeness, and consistency in various datasets used for analysis.
    • Collaborate in data cleansing and transformation activities.

     

    1. Continuous Learning and Industry Expertise:
    • Stay updated with the latest trends and techniques in data analysis, machine learning, and the chargeback industry.
    • Share insights and best practices with the team to foster continuous improvement.

     

    Qualifications:

    • Bachelors/Masters degree in Data Science, Computer Science, Business Analytics, Mathematics, Statistics or a related field.
    • 15+ years of experience in MIS, Data Analytics, and/or Business Intelligence, preferably in the financial services, payments, or chargeback industry, with at least 4 years in a leadership role.
    • Strong expertise in SQL, Python, R, VBA, and data visualization tools (Power BI, Tableau, QuickSight).
    • Proven experience in automation of reporting and dashboarding.
    • Excellent command over MS Excel, PowerPoint, and Word for data interpretation and presentations.
    • Experience with cloud-based data platforms (AWS, Azure, Google Cloud) is a plus.
    • Strong problem-solving skills with the ability to extract actionable insights from complex data.
    • Six Sigma, PMP, or Lean certifications would be a plus.
    • Strong leadership and communication skills, with the ability to present technical insights to non-technical audiences.
    • Ability to work in UK/US time zones (IST shifts between 3 PM 12 AM).

Employement Category:

Employement Type: Full time
Industry: Financial Services
Role Category: Finance / Accounts / Tax
Functional Area: Not Specified
Role/Responsibilies: Associate Director - MIS & Analytics

Contact Details:

Company: Live Connections.
Location(s): Chennai

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Keyskills:   visualization strategy data analytics business mis intelligence

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₹ 18 to 21 Yr

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